It's not difficult to see why 97% of customers would refer our services to a friend. Our people make the difference. Don't take our word for it, though. Take his. Sit down with one of our customers from Charlotte and see how he joined the Bulwark family.
My name is Gary, I live in Indian Trail, North Carolina been here for seven years moved here from New Jersey. I didn't have pest control in New Jersey, so basically, I guess they are a lot different. Well we got your service when we moved here seven years ago. So we have been with you for about seven years. Never had a problem. Every time we did have a call back or something there is a prompt in your service, you just come you do call to let us know when your coming so that's always nice. I have had Brandon now for about a year. I like him nice guy, treats you well, you know so basically no problem with him and when I did have a problem I would call. I did call, he would come or call back anyway. No actually they do come back whenever you call actually within a day or two at the latest depending on your schedule.
I guess when we came into this development it was new. I guess Bulwark was in here a lot basically my in-laws live in another subdivision and a couple of friends that didn't have Bulwark I recommended Bulwark to them. My wife heard from the neighbors about black widows and she is petrified any kind of spider or bug. That was a big thing, and for the kids, she is protecting the kids they are always in the yard and the black widows they get her hair standing I guess, any bug will get her hair standing she's like look at my arm, she's got goosebumps. You know what that's like if she sees a spider. So basically mainly for her and the kids.