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Interview with Customer

Raleigh Customer Review

 

Summary:
It's not difficult to see why 97% of customers would refer our services to a friend. Our people make the difference. Don't take our word for it, though. Take hers. Sit down with one of our customers from Rayleigh and see how she joined the Bulwark family.
Transcription:

My first name is Cindy and I live in Raleigh, North Carolina. I became familiar of Bulwark through a neighbor of mine and she suggested that I use your service when we moved down. Here, there is any kind of bug you can--I-I didn't know about palmetto bugs and they totally freaked me out one night when I moved down here so much so that I thought I'd have to sell the house and go back. I’ve seen box elder bugs. I’ve seen red bugs, purple bugs, green bugs. They're just amazing, and a lot of spiders. Big ones. Wolf spiders, spiders that the first time my husband stepped on it and all these babies came out because they carry their babies on their back.

I am just a very pleased with your service, I’ve even recommended you to other places that I have worked when they had some problems, and I would not go anywhere else. You guys are super, you go beyond what's expected and the follow-up is amazing because I always get a call from either Jeremy himself or Bulwark to make sure that my problem was solved. Occasionally I’ll get somebody other than Jeremy and they are equally as good but Jeremy to me is my favorite. He took the time to understand my fears and really identify some of the problem so he worked with me on that and he is just he's just a super person, technician, very, very well-educated very personable and I think it's that. It's you're good, your services is good but because your that your personable it makes it even better that's the thing you can get a good service but when the person is friendly and takes time above what’s expected you’ve got it made then you know that there's no way I'm leaving.

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Bul·wark:

1. A solid defensive wall-like structure.
2. A strong support or protection.