"As a first time customer, I was somewhat disappointed in the first appointment; after seeing several bugs I called back and was treated very nicely and a second appointment was made for no charge. Chris C. was courteous, answered my questions and concerns, made sure I was happy with what he had done, explained thoroughly what was done. Both agents who came were polite, but Christ C took the time to do the job I had expected in the first place and I was appreciative to his attention to my concerns. J Coppock‎ "