Our wording:

It's simple 100% satisfaction, or your money back.


Our guarantee guidelines:
  • We will exceed your expectations of a service company
  • "When you call us, we'll be there." Today if we can, but no later than tomorrow. It's our 48-hour callback policy. (Excludes Sunday's and Holidays.)
  • Unlimited Free Reservices: If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.
  • "We just gotta know it's right." When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.
  • Flexible scheduling: Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."
  • The anti-"no-show" policy: Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.

Note: Guarantees are included on all service agreements. Please see service agreement for details.


Satisfied Customers

Ronda Phoenix, AZ
5/5
We have been a Bulwark customer for over 7 years. The company is very responsive to our needs. Chris (in the office) is very helpful and informative. He works hard at resolving any pest-related issues we call about. Our service technicians, Eric and Damien, are also on top of things. They take their time and cover all of our requests. Chris, Eric and Damien are all very professional too. I feel very comfortable with them in my home. We live in an area where pests are not easy to control. Bulwark does an excellent job though!‎
A person can succeed at almost anything for which they have unlimited enthusiasm.

– Charles M. Schwab