Our wording:

It's simple 100% satisfaction, or your money back.

Our guarantee guidelines:
  • We will exceed your expectations of a service company
  • "When you call us, we'll be there." Today if we can, but no later than tomorrow. It's our 48-hour callback policy. (Excludes Sunday's and Holidays.)
  • Unlimited Free Reservices: If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.
  • "We just gotta know it's right." When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.
  • Flexible scheduling: Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."
  • The anti-"no-show" policy: Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.

Note: Guarantees are included on all service agreements. Please see service agreement for details.

Satisfied Customers

Fan Las Vegas, NV
I am glad I called Bulwark for my roach and spider problem back in 2005. We initially had a stubborn roach infestation and we tried to handle it ourselves with over the counter pesticides. Unfortunately, we got no where. We then turned to Bulwark. Our technician Ed Sakugawa came by on a regular basis to ensure these pest were no longer an issue... We had the service for about a year or two and then we stopped thinking, hey we do not have bugs so we do not need the service. Yeah, we did not have bugs for a few months, but then we were back to where we started. I did not hesitate in calling Bulwark again and request for Mr. Sakugawa. Mr. Sakugawa is very attentive to our needs and is very courteous. With his service on a regular basis, I know we do not have to worry about bugs at my house.‎
Booker T. Washington
I have learned that success is to be measured not so much by the position that one has reached in life as by the obstacles which he has had to overcome while trying to succeed.

– Booker T. Washington