Our wording:

It's simple 100% satisfaction, or your money back.


Our guarantee guidelines:
  • We will exceed your expectations of a service company
  • "When you call us, we'll be there." Today if we can, but no later than tomorrow. It's our 48-hour callback policy. (Excludes Sunday's and Holidays.)
  • Unlimited Free Reservices: If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.
  • "We just gotta know it's right." When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.
  • Flexible scheduling: Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."
  • The anti-"no-show" policy: Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.

Note: Guarantees are included on all service agreements. Please see service agreement for details.


Satisfied Customers

Richard Charlotte, NC
5/5
We've had our contract with Bulwark for over a year now and have been very satisfied to date. Hank is very professional. He takes the time to inquire about any current or recent concerns and explains the treatment process very thorougly. Hank is very polite and goes straight to work once greeted. I would recommend his high level of professional service to any of my friends and family. Thanks again Hank. Keep up the great work. It's people like you who truly make the difference in any service industry. Hank is truly one of Bulwark's most valuable assets.‎
Vince Lombardi
There is only one way to succeed in anything, and that is to give it everything. I do, and I demand that my players do.

– Vince Lombardi