Our wording:

It's simple 100% satisfaction, or your money back.


Our guarantee guidelines:
  • We will exceed your expectations of a service company
  • "When you call us, we'll be there." Today if we can, but no later than tomorrow. It's our 48-hour callback policy. (Excludes Sunday's and Holidays.)
  • Unlimited Free Reservices: If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.
  • "We just gotta know it's right." When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.
  • Flexible scheduling: Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."
  • The anti-"no-show" policy: Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.

Note: Guarantees are included on all service agreements. Please see service agreement for details.


Satisfied Customers

Ron C. Austin, TX
5/5
David was a very knowledgeable about the issues I had regarding pests in my home and yard. He was friendly and respectful. David made sure all my questions were answered before he left and told me not to hesitate in calling the office if I have any other concerns.
Winston Churchill
Success is not final, failure is not fatal: it is the courage to continue that counts.

– Winston Churchill
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