It's simple 100% satisfaction, or your money back.
Our guarantee guidelines:
We will exceed your expectations of a service company
"When you call us, we'll be there." Today if we can, but no later than tomorrow. It's our 48-hour callback policy. (Excludes Sunday's and Holidays.)
Unlimited Free Reservices: If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.
"We just gotta know it's right." When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.
Flexible scheduling: Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."
The anti-"no-show" policy: Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.
Note: Guarantees are included on all service agreements. Please see service agreement for details.
Tony Austin, TX
We just celebrated our first year here in Austin and as you can imagine, we love everything about it: the people, the weather, our exterminating company. That's right, I said it. When we first moved in we immediately noticed that we were going to need a good pest control service (ants, rolly pollies, June bugs, etc.). Luckily for us, Bulwark knocked on our door our third day here. They advised us that we needed to set up service and quick...with them or with someone else but do it and do it quick. After consulting with family and neighbors, Bulwark came highly recommended. And boy were they right. Every time they come, they are professional, personable, and most importantly, GOOD. With three kids and two dogs, it was important to us to get the bugs in our backyard under control. And since Bulwark started coming, it's all good. And the last two times we've had the pleasure of having Roger as our technician. He's been on time, professional, and great with the kids and dogs. In addition to doing a good and thorough job of spraying, he's given us some great tips on how to combat Texas critters. I sincerely hope we can have him assigned to us permanently. And for anyone that is looking for a pest control company, look no further. You've found the best. Thanks Bulwark and thanks Roger.