It's simple 100% satisfaction, or your money back.
Our guarantee guidelines:
We will exceed your expectations of a service company
"When you call us, we'll be there." Today if we can, but no later than tomorrow. It's our 48-hour callback policy. (Excludes Sunday's and Holidays.)
Unlimited Free Reservices: If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.
"We just gotta know it's right." When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.
Flexible scheduling: Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."
The anti-"no-show" policy: Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.
Note: Guarantees are included on all service agreements. Please see service agreement for details.
Cathy Torres Houston, TX
Our home was treated today for the first time and we must say, we were truly impressed with our tech, Brody Hodges! He came into our home and went straight to work. He was super friendly, respectful, and informative. He explained everything he was doing, what the chemicals were for, how the pests would react to them, and what we could expect to see. We couldn't be happier with the level of service and knowledge Brody has provided! We're glad we chose Bulwark Exterminating for our pest control needs and look forward to Brody's continued services...hope to see him back in 2 months!