I was fortunate to meet one of the Bulwark owners one day and was offered a position as a technician, even though I didn't know what it meant, I was excited. When I discussed the opportunity with my wife and my mother, my mother said, “If it sounds too good to be true, it usually is.” After more than nine years with the company, I can honestly say that Bulwark is the exception to that. Bulwark has been very good to me, and my family, in fact, my two brothers, who have a similar work ethic, came to Bulwark and have each been promoted to branch managers. All three of us are supporting our families in different cities and my mom has since rescinded her statement.
Employees are measured and awarded based on performance. Annual surveys and quality control calls help us keep in touch with the customer’s voice. We are very humble, always seeking change to be better. When a mistake does happen, we first ask ourselves, “What is the RIGHT thing to do?”, and then we do it. Bulwark is nothing without its customers.
The owners of Bulwark truly believe that the livelihood of its employees and their families is their responsibility. On many occasions I have seen them make personal sacrifices to insure their livelihood. Bulwark is family, and employees are treated like family.