We have used Bulwark for years, at my last house and now across the valley at our new home. This company represents TRUE CUSTOMER SERVICE. I have several request prior to my tech coming out, such as they come only when I am there to allow them in the house, and they call 30 minutes prior so I can get things picked up on patio and in house. We have had the same tech for about a year, Eric, who is great! We have a dog and 2 small children, Eric is great with them all; allows my 3 year old to follow him all around the house and think he's a BIG helper. On our last service my son painted Eric a picture with his name on it to carry in his truck.