We have the seasonal package for exterior extermination. The techinicians are punctual and professional, and they send out a tech whenever we need pest removal between regular services. We live in the hill country on 3 acres of bugs and pest. Their service has kept us pretty bug free in the house. We chose this company because they use ecosafe products, particularly inside the home. The manager and office attendants are friendly and professional, and are very responsive to us a customers. They responded immediately to fix minor dissatisfaction. We are happy with this service so far.