I have been using Bulwark since I bought my house 51/2 years ago. I have requested Ryan Peck be the person to service my house. He is knowledgeable, takes time to ask if there are any problems, makes suggestions and does a thorough job. He always goes above and beyond. This past weekend he offered to come back in 2 weeks because of a small problem I was having and even offered to call the day before to remind me to leave the gate unlocked. He also voluntarily takes the time to relock my back gate after he services the house. Excellent customer service.