Brandon came to our home today because we suspected we had mice. He went WAY above and beyond to check this out - looking under the stove and refrigerator, in cabinets, etc. He was polite, professional, respectful, and very reassuring about our problem. He arranged to come back first thing tomorrow with more supplies. He will put traps in our crawlspace and close up the holes in the walls where we think they came in. In addition, Brandon was very careful of putting traps where our cats would not be exposed to them - very thoughtful! Although the idea of having mice in the house is upsetting, the best part of this experience is having Brandon on the job. Thank you for sending him our way!