Tim was great and informative when he came to my home. He explained the processes of the company to me and eased my worry about bugs as I am somewhat phobic! We also have not had our home serviced since we have been in it and he was understanding as I asked my many questions. I am impressed with the way Bulwark treats against pests entering the home. He was professional in all his ways and was very pleasant. I feel like I can trust Bulwark to come back to my home to service my pest control needs. Thanks you very much!