You know I have been bragging about how well my pest control company has been about keeping my home scorpion free for years. We went from 3 a month to 0 per year... unfortunately this year broke the record and we found 2 scorpions in our home upstairs. I was a little disappointed. When they called to schedule my appointment I told them about my scorpion troubles. The said they would tell the tech. To my pleasant surprise, the tech came prepared. He was aware of my needs and wants and quickly set about doing his work. He went above and beyond his call of duty to make sure we were satisfied. Thanks Brian. It's funny that I rarely see Bulwark or notice them when they come out to spray. Its like they are constantly working behind the curtains with no glamor, glitter, or spot lights on them. I mean, pest control doesn't seem all that sexy of a job. In fact I think it was on the dirtiest job show a while back. But Bulwark really does deserve some spot light and show time. They are extremely clean and professional. I am not happy that I saw a scorpion in my house again, but I am happy that I was reminded of how well this company takes care of me. And for the record, I would take 1 scorpion a year over 3 a month any day. Hopefully it will be another at least another 2 years before I see another one inside. Thanks again Brian B. for being an exceptional technician.
Fountain Hills, AZ
"For every scorpion that you do find, there are a lot more hiding that you are not able to see," Devin said. "They will usually travel along electrical lines." Even closed doors... "They only need one-sixteenth of an inch which is about the width of that guy right there (credit card)."Darren Desylvia, whose home Bulwark was treating as CBS filmed, believes scorpion control efforts will pay off this year, and that his family will no longer have to live in fear of these stinging, malicious pests. Bulwark was happy to help.
"As you sleep, you become a virtual playground for these creeping pests just mere minutes after you fall asleep; inhaling dozens of the scorpions and swallowing at least 20 during an eight-hour period."It gets worse. Meine added,
“While these microscopic scorpions are drawn to the moist and humid areas of the nose and mouth, they will also spend each night birthing hundreds of their young in and around your armpits.”There is one surefire way to tell if you have a microscopic scorpion infestation, Meine continued.
“Like all other scorpions, these microscopic scorpions give live birth. Victims who suffer from a microscopic scorpion infestation will awaken with scorpion afterbirth in their bed sheets. It’s about this time a victim should know they are not alone in bed.”At this time homeowners in Arizona, Texas, Nevada, New Mexico and Utah should be on high alert. There is no known cure for the microscopic scorpions, as this is a new report.
Bulwark Exterminating has been awarded the 2011 Angie’s List Super Service Award for the company’s excellent customer service rating in Arizona. Super Service Award recipients have maintained an “A” grade average in Angie’s rating formula. Only an estimated five percent of companies listed on Angie’s List receive the prestigious award on an annual basis. This will be the 3rd time that Bulwark has received the award here in the Phoenix area. “Our technicians and office staff deserve this award 100%”, said Mesa Branch Manager Joe Davey. “They work tirelessly to ensure the needs of our customers are met day in and day out.” Bulwark Exterminating services over ten thousands customers valley wide from offices in Gilbert, Mesa, Phoenix and Peoria. The family owned exterminating company has made a name in Arizona as the pest control provider in the valley that absolutely guarantees to eliminate scorpions with a money back guarantee. In 2010, 97% of Bulwark’s current customers said they would recommend their pest control services to a friend of family member. “We appreciate that our customers take the time to recognize the hard work of the technicians that service their homes,” said Davey. “Our techs are the face of Bulwark. Receiving the Super Service Award is an honor and it validates the hard work of our entire staff across the valley.” While the award went to the Mesa pest controlbranch of Bulwark Exterminating the owners feel that the award is shared by all of the valley locations as customers on Angie’s list don’t often realize which branch services them. Phoenix Metro Locations include:Bulwark Exterminating, 40 N Central Ave #1400, Phoenix, AZ 85004 (602) 652-2251Bulwark Exterminating, 10401 North 91st Avenue, Peoria, AZ 85345 (623) 572-3016Bulwark Exterminating, 1228 East Broadway Road Mesa, AZ 85204 (480) 969-7474Bulwark Exterminating, 18256 E Williams Field Rd # 2 Gilbert, AZ 85295 (480) 539-4933
About Bulwark Exterminating Bulwark Exterminating LLC is based in Mesa, AZ and is an industry leader in providing high quality residential pest control service. Bulwark is fully operational in seven states, including eleven major cities. While Bulwark provides pest extermination for common insects such as ants, roaches, crickets and spiders, the company’s differentiating specialty is scorpion control. To do this, Bulwark uses the finest and most effective products in the world to solve common pest problems. Bulwark is privately and family owned, has approximately 250 employees and services over 50,000 customers nationwide, providing pest control in Raleigh, NC, Charlotte, Atlanta, Tulsa, Houston, San Antonio, Austin, St. George, UT, Phoenix and Las Vegas. For more information, visit http://www.BulwarkPestControl.com.
For nearly two decades, the migration of retirees and other warmth-seeking Northerners to the Sun Belt was as predictable as death and taxes. New construction reached record highs and fueled a variety of industries, including pest management. Pest management companies thrived as the market expanded, seemingly without end. Many invested heavily in the pretreatment market segment.
Not Adam Seever, president of Mesa, Ariz.-based Bulwark Exterminating (#31), which serves 11 cities in the Sun Belt, Seever foresaw the housing collapse and opted to focus his energies on retaining his established customers and market share rather than relying on the influx of new-construction business he predicted would grind to a halt at any moment. He didn't believe in making investments in the pretreatment market.
“It was a gamble not chasing the new business, but I'm familiar with the dynamics of the economy, and I knew the growth couldn't continue indefinitely," said Seever, who holds a degree in finance and statistical analysis. “It worked out for us. We've managed to keep our numbers steady (around $19 million) for the past three years, and I expect to see modest growth in the coming years.”
Committed to Employees, Customers.
Seever's approach to strengthening his 12-year-old business began with the development of metrics to assess his employees’ performance. Those who scored among the top 80 percent were awarded bonuses to encourage them to continue providing top-notch service and set the pace for the rest of the team.
“Satisfied employees create satisfied customers,” Seever says, “and we all know that it's cheaper to retain an established customer than to win a new one. So I redirected a significant portion of our budget and efforts from marketing to employee satisfaction.”
Those efforts also included supplying each technician with his or her own Smart phone, equipped with an application developed exclusively for Bulwark. It enables technicians to interact with the company database from the field, minimizing the technician's need to come to the office.
“We've saved thousands of miles and a lot of our team's time, because now they need to come in only once a week. I respect their time, and they appreciate that. We've built a culture that supports and nurtures employees. They're inspired to provide great service and to smile when they visit customers,” says Seever.
While many pest management companies have either folded or sold their operations in the economic turmoil of the past three years, Bulwark stands among those that remain steady and focused on the future.
Seever added, “When you know that you're up against market challenges — that you aren t going to be able to expand through the routes that got you where you are today — you need to focus on what you can change. Don't let obstacles stifle your creativity. Invest in your people; they'll come through every time.”