I am glad I called Bulwark for my roach and spider problem back in 2005. We initially had a stubborn roach infestation and we tried to handle it ourselves with over the counter pesticides. Unfortunately, we got no where. We then turned to Bulwark. Our technician Ed Sakugawa came by on a regular basis to ensure these pest were no longer an issue... We had the service for about a year or two and then we stopped thinking, hey we do not have bugs so we do not need the service. Yeah, we did not have bugs for a few months, but then we were back to where we started. I did not hesitate in calling Bulwark again and request for Mr. Sakugawa. Mr. Sakugawa is very attentive to our needs and is very courteous. With his service on a regular basis, I know we do not have to worry about bugs at my house.