We moved from Az to San Antonio and didnt think there would be scorpions here were we ever wrong. Steven our tech assured us he could take care of the problem and he has not let us down once. He is always friendly and very professional plus has a great attitude. My wife and I agree that if Bulwerk lost Steven we would have probably switched companies. I also have my parents vaction house sprayed monthly and Steven is the reason we stay with Bulwark.