James Nelms was my technician. He was very knowledgeable, friendly and supportive.He did an excellent job with his work and was very professional. One thing I liked with him is his coming back to us and explaining what he did and gave his number for call-back on any issues between the visits. I called him in 5 days on an issue with my lawn, he came back, explained the possible causes for the issue, and did take action, and said that he would follow up on this issue next week. Excellent service and I would recommend it to anyone.