We have been a Bulwark customer for over 7 years. The company is very responsive to our needs. Chris (in the office) is very helpful and informative. He works hard at resolving any pest-related issues we call about. Our service technicians, Eric and Damien, are also on top of things. They take their time and cover all of our requests. Chris, Eric and Damien are all very professional too. I feel very comfortable with them in my home. We live in an area where pests are not easy to control. Bulwark does an excellent job though!