"The worst day of my whole life. I'm here cleaning up from dinner and I feel something on my neck. I thought it was a piece of hair and I went like that and It was one of those outdoor roaches. Did you hear me screaming from where you lived? Of course my husband could not calm me down. I was that freaked out. Anyway, to make a long story short, we immediately killed it. We got it and put it on a napkin. I taped it to show Jermey, and called him right away. My husband is 'what are you doing?' I said 'I am so calling Jermey,' and he came the next day. He explained what happened. It was from the outside... I was doing stuff outside, and he could have come in on me or come in on a package. If it was an indoor ones, like the kind New York gets, which he did educate me on what they look like. I am very familiar, but never seen that. He came right away, and took care of the problem."