We promote only from within. We operate on a stewardship system. Excel and you're given more responsibilities and pay. We have a management training program designed around three books, "Seven Habits of Highly Effective People" by Steven R. Covey, "Less Is More, How Great Companies Use Productivity As a Competitive Tool in Business" by Jason Jennings, and "Satisfaction, How Every Great Company Listens to the Voice of the Customer" by Chris Denove and James D. Power IV of J.D. Power and Associates. We prefer our people over Harvard business school graduates when it comes to managing your satisfaction.
Long-term co-workers earn college tuition for their children and ownership.